Consumers in Pakistan looking to purchase genuine Apple products face a unique retail landscape — without a full official Apple-branded store until late 2025. Instead, you’ll find certified distributors, authorised resellers and service centres. This guide explains where to buy, how to verify authenticity and tips for secure online purchases.
Why Pakistan’s Apple Retail Setup Is Unique
While many markets have flagship Apple Stores operated directly by Apple Inc., Pakistan currently relies on authorised channels. In September 2024, GNEXT Technologies, Apple’s country distributor, appointed Air Link Communication Limited as its premium partner to expand structured retail coverage. Dawn+3pakistanitech.com+3Data Portal+3 And by the end of 2025, Pakistan’s first official Apple store is planned at Dolmen Mall Lahore. pakistantoday.com.pk+1 Until then, authorised resellers like Pak Mac provide trusted access to genuine Apple devices. PAK MAC
Key Authorized Distributors & Reseller Facts
- Mercantile Pacific Asia (Pvt) Ltd is Apple’s official distributor in Pakistan. mercantile.com.pk+1
- Resellers such as Pak Mac are Apple Authorised Service Providers and genuine device sellers. PAK MAC+1
- Authentic Apple products will carry warranty coverage, genuine packaging and may display verified IMEI or distributor stickers.
Where to Buy & Online Shopping Tips
Visit resellers like Pak Mac in Islamabad or Lahore for in-store purchases. For online:
- Order only from authorised resellers listed on Apple’s official locator.
- Verify IMEI once received to confirm authenticity.
- Check terms of warranty and PTA approval for mobile devices.
- When in doubt, choose an authorised distributor-backed store for peace of mind.
What to Check Before Purchase
- Genuine Apple packaging, seal and serial number.
- Warranty activation using official Apple support site.
- After-sales service availability through authorised service centres (e.g., GNEXT service centre in Lahore and Karachi). Dawn
- PTA approval for smartphones to ensure legality in Pakistan.
Frequently asked questions
- Can I buy an iPhone from any store in Pakistan and expect genuine warranty?
Only when purchased from authorised resellers/distributors, checking IMEI and warranty status. - Is there an official Apple Store in Pakistan?
Not yet. The first official store is planned at Dolmen Mall Lahore by end of 2025. theopinion.com.pk+1 - Who is Apple’s authorised distributor in Pakistan?
Mercantile Pacific Asia (Pvt) Ltd. mercantile.com.pk+1 - How can I identify an authorised reseller?
Check for mentions of “Apple Authorised Service Provider/Reseller”, IMEI verification and official stickers. - Are prices higher at authorised sellers?
They may be slightly higher, but you gain genuine products and warranty support. - Can I buy online and still get authenticity assurances?
Yes—if the seller is authorised and you verify IMEI and warranty coverage. - What warranty coverage comes with Apple products?
Typically one-year international warranty; in Pakistan some distributors offer extended coverage. - Are accessories part of the authorised channel?
Genuine Apple accessories are available via authorised sellers; generic accessories may vary. - What happens if I buy a grey-market Apple device?
You may face invalid warranty, lack of service support and PTA registration issues. - Does Pakistan have Apple service centres?
Yes—authorised service centres operated by GNEXT in Lahore and Karachi. Dawn
Final Thoughts
While Pakistan awaits a full-scale Apple Store, you can still purchase genuine Apple products with confidence through authorised distributors and resellers. Check credentials, verify IMEI, and choose trusted online or in-store channels for secure buying.
